(3) We collect and process the following data from you as a joint controller:
• Device information: Access data includes the IP address, random user ID, device type, the
date and time of the retrieval, time zone the amount of data transferred and the operating
system. This access data is processed in order to technically enable the operation of the
app. The legal basis is therefore Art. 6 para. 1 lit. b DSGVO.
• Visit statistics: We collect statistics about the usage of the app by means of an internal
analysis tool in order to continuously improve the app and to detect errors/bugs at an early
stage. In addition, the data is used to evaluate the errors in the accessed machines. For this
purpose, your user ID, IP address, accessed app page as well as entries on the respective
page are recorded. The legal basis for the processing of this data is Art. 6 para. 1 lit. f of the
GDPR.
• Information with your consent: We only process other information (e.g. GPS location data)
or photos if you allow us to do so. The legal basis for the collection of this data is therefore
Art. 6 para. 1 lit. a GDPR.
• Text-based user input: When you submit problems or feedback to us, only the data you
enter, such as machine model number and error description, as well as your random user ID
and IP address, will be transmitted. If you have consented to the collection of your GPS
location data, this data will also be transmitted. In the case of transmission of the problem or
feedback, this constitutes the necessary legitimate interest in the data processing. The legal
basis for the transmission of this data is Art. 6 para. 1 lit. f GDPR.
(4) In addition, Knowron collects and processes the following data from you as an independent
data controller. This data will not be passed on to Voith:
• Crash logs: If you are a test user of our app and download the app via Apple Testflight, so-
called crash logs are also transmitted to our servers in the event of an error in the app.
These crash logs include your user ID, device type, device-specific settings and app settings
as well as app properties, the date and time of the download, time zone, the amount of data
transferred and the operating system. This data is technically necessary for us to offer you
the functions of our mobile app and to ensure stability and security. The legal basis for the
processing of the data is therefore our legitimate interest according to Art. 6 para. 1 p.1 lit. f
of the German Data Protection Act (GDPR).
V. Data storage period
(1) (1) We delete or anonymize your personal data as soon as they are no longer required for the
purposes for which we collected or used them (see C. IV). As a rule, we store your personal data
for the duration of the usage or contractual relationship via the app. In principle, your data is only
stored on our servers in Germany, subject to any transfer that may take place in accordance with
the provisions in E. I, E. II, E. III. We store visitor statistics for 36 months.
(2) However, storage may take place beyond the specified time in the event of a (threatened)
legal dispute with you or other legal proceedings.
(3) Third parties engaged by us (see E. I) will store your data on their system for as long as it is
necessary in connection with the provision of the service for us in accordance with the respective
engagement.
(4) Legal requirements for the storage and deletion of personal data remain unaffected by the
above (e.g. § 257 HGB or § 147 AO). If the storage period prescribed by the statutory provisions
expires, the personal data will be blocked or deleted unless further storage by us is necessary
and a legal basis for this exists.
VI. Data security
(1) We use appropriate technical and organizational security measures to protect your data
against accidental or intentional manipulation, partial or complete loss, destruction or against
unauthorized access by third parties, taking into account the state of the art, implementation
costs and the nature, scope, context and purpose of the processing, as well as the existing risks
of a data breach (including its probability and impact) for the data subject. Our security measures
are continuously improved in line with technological developments.